About the Role

We're looking for a Service Delivery Intern to create and manage skill assessments for our clients. You'll work with customers and internal teams to ensure assessments are delivered accurately and on time.

Key Responsibilities:

1. Create Assessments: Build and customize tests based on client needs, make updates based on feedback, and ensure tests measure the right skills
2. Coordinate with Content Team: Work with content writers to prepare questions, share client requirements, and ensure quality alignment
3. Customer Calibration: Understand client requirements, discuss and finalize assessment plans, and adjust tests based on their input
4. Meet Delivery Deadlines: Plan and track timelines, ensure on-time delivery, and respond quickly during live hiring drives
5. Manage Question Library: Upload, organize, and maintain questions in the content system with proper tagging
6. Reporting and Analytics:



Create insightful reports and presentations as relevant to the use case of customers.

Required Skills:

- Strong Excel skills and comfortable with data analysis
- Clear written and verbal communication
- Ability to manage multiple tasks and meet tight deadlines
- Detail-oriented with positive organizational skills
- Problem-solving mindset and quick learner

Success Metrics:

- 100% on-time delivery of assessments
- High client satisfaction with quality and customization
- Smooth team coordination and accurate reporting

What You'll Gain:

- Hands-on experience in skill assessment and client operations
- Exposure to diverse industries and hiring practices
- Project management and stakeholder coordination skills

📌 Service Delivery Intern (Bengaluru)
🏢 Recognized
📍 Bengaluru