- Customer-Centric Approach
- Sales & Negotiation Skills
- Team Leadership & Mentorship
- Business Development Acumen
- In-depth Knowledge of the Tourism Industry
- In-depth Destination Knowledge
- Lead and guide a team of sales(STC/TC) towards achieving monthly and quarterly sales targets
- Recommend travel packages based on deep understanding of customer preferences and specific destinations
- Develop and execute sales strategies to drive bookings and revenue growth
- Leverage expert destination knowledge to create value-driven itineraries
- Provide ongoing training and support to team members on sales techniques and destination insights
- Build and maintain solid client relationships, ensuring repeat and referral business
- Collaborate with marketing and operations teams to align on campaigns and service delivery
- Monitor KPIs, generate performance reports, and refine strategies based on data-driven insights
- Identify new customer segments and lead business development efforts to capture them