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Job Summary

We are seeking a proactive and detail-oriented Inside Sales Executive for our PP woven Packaging sector, who will play a key role in nurturing client relationships and ensuring seamless order processing.

Key Responsibilities:

* Serve as the main point of contact for existing clients, maintaining robust and responsive communication.

* Take orders from clients (via call, email, WhatsApp, etc.) and ensure all order details are accurately recorded.

* Cater to new enquiries and convert them by providing relevant information.

* Coordinate internally with production, dispatch/logistics, and accounts teams to ensure smooth order flow from start to finish.

* Track each order from confirmation to dispatch and follow up until final delivery to the customer.

* Share dispatch details and tracking info proactively with customers.

* Handle customer queries, complaints,



or delays professionally and provide timely updates.

* Maintain proper records of orders, invoices, and dispatch timelines.

* Update the CRM/order management system regularly.

* Identify inactive clients and help in re-engagement initiatives.

Requirements:

* Bachelor’s degree (preferably in Business Administration or related field).

* 0-1 years of experience in a Sales, Sales Coordination or Client Relationship role.

* Strong organisational and coordination skills.

* Basic English communication (Knowledge of Hindi or other regional language is a plus).

* Ability to multitask and follow up proactively.

* Average or excellent in Excel, email, and order tracking systems.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Inside Sales Associate (India)
🏢 Saraf Group
📍 India