This role is for one of the Weekday's clients

Salary range: Rs 1200000 - Rs 1500000 (ie INR 12-15 LPA)

Min Experience: 4 years

Location: Mumbai

JobType: full-time

We are seeking a highly skilled Technical Support Consultant specializing in Microsoft Dynamics 365. This role requires deep technical expertise in supporting, customizing, and enhancing solutions across D365 Finance & Operations (F&O;), CRM, SCM, Marketing, Merchandising, and Retail modules.

The ideal candidate will combine strong development capabilities with functional understanding, ensuring stable system performance, seamless integrations, and continuous improvements across enterprise environments.

Key Responsibilities

- Provide technical support, customization, and enhancement for Microsoft Dynamics 365 environments
- Architect and implement technical solutions within D365 F&O; / CRM / SCM / Marketing / Retail modules
- Develop new objects and customize standard objects using X++, extensions (CoC), and event handlers
- Work with Visual Studio, SSRS reports, Business Operational Framework, and Data Entities
- Design and manage integrations with third-party systems
- Configure and customize workflows within Dynamics 365
- Implement and maintain role-based security models
- Utilize Lifecycle Services (LCS) and Azure DevOps for deployment, monitoring, and release management
- Follow Microsoft Sure Step methodology for structured, full-lifecycle implementations




- Troubleshoot performance issues and provide ongoing system optimization
- Collaborate with functional teams to translate business requirements into effective technical solutions

Technical Skills & Experience

- Minimum 4+ years of hands-on experience in Microsoft Dynamics 365 technical support (F&O; / CRM / SCM / Marketing / Retail)
- Strong development expertise in X++, Visual Studio, SSRS Reports, Business Operational Framework, and Data Entities
- Experience extending standard AOT objects using Chain of Command (CoC) and event handlers
- Proficiency in SQL Server and strong understanding of OOPS concepts
- Experience integrating third-party systems and designing workflows
- Valuable knowledge of LCS and Azure DevOps for deployment and project management
- Familiarity with Microsoft Sure Step methodology
- Exposure to PowerApps, LogicApps, OData Services, Azure Blob Storage, and other Azure services (preferred)
- Strong understanding of the functional capabilities of Dynamics 365

Non-Technical Competencies

- Excellent written and verbal communication skills
- Proactive, flexible, and solution-oriented approach
- Ability to take ownership and work independently or within cross-functional teams
- Strong multitasking ability and capability to perform under tight deadlines

Preferred Expertise

- Microsoft Dynamics 365
- Dynamics CRM / Dynamics AX
- AX Technical & Finance Modules
- Azure DevOps
- X++ Development

📌 Technical Support (Mumbai)
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📍 Mumbai