Technical Architect

The Technical Architect is responsible for
designing and leading the delivery of complex, scalable Salesforce solutions
for enterprise customers. This role combines strategic architecture vision with
hands -on technical depth across the Salesforce platform, integrations, and
enterprise systems.

You are both a big -picture architect and a deep technical
problem solver, capable of designing resilient, high -volume systems that scale
seamlessly with long -term business growth. You bring a strong balance of
technical expertise, system architecture experience, and enterprise consulting
skills to ensure solutions are robust, secure, and future -ready.

Key Responsibilities

- Client
& Stakeholder Collaboration

- Partner
with client stakeholders to define requirements, deliverables, timelines,
and expectations.

- Translate
business needs into well -architected Salesforce solutions aligned to
strategic objectives.

- Identify
gaps between current and target -state architectures and recommend
actionable solutions.

- Architecture
& Technical Leadership

- Lead
technical design sessions and document end -to -end solution architectures.

- Define
scalable, performance -driven system architectures leveraging Salesforce
best practices.

- Provide
technical oversight and governance across Salesforce implementations.

- Liaise
with teams to support and optimize client solutions.

- Define
event -driven and asynchronous architecture patterns using Platform
Events,



CDC, Streaming APIs, and message -based integrations.

- Architect
scalable, loosely coupled systems leveraging async processing patterns to
handle high -volume, high -throughput workloads.

- Guide
teams on selecting appropriate sync vs async integration strategies based
on performance, reliability, and business criticality.

- Development,
Integration & Delivery

- Oversee
technical delivery of custom development, integrations, and data
migrations.

- Ensure
proper use of design patterns, large data volume strategies, and platform
limits.

- Lead
and enforce coding standards

- Deep -dive
into complex technical issues and support troubleshooting and root -cause
analysis.

- Pre -Sales
& Advisory Support

- Participate
in discovery sessions, technical deep dives, and Proof -of -Concept (POC)
development as needed.

- Provide
architectural guidance during sales and solutioning phases.

- Delivery
& Utilization

- Travel
to client sites as required (estimated 50–75%).


Key Skills & Qualifications

- Expert -level




knowledge of the Salesforce product suite, including Sales, Service,
Experience (Community) , good to
have industry clouds experience and Marketing Clouds

- Proven
ability to design enterprise -scale, performance -optimized, and secure
solutions.

- Robust
understanding of:

- Salesforce
data models, sharing, and visibility architectures

- Architect
and govern solutions to handle large data volumes by proactively
designing for Salesforce platform limits, performance optimization, and
scalability.

- Authentication
and identity patterns (SAML, SSO, OAuth)

- Integration
strategies using APIs, ETL tools, CPQ, marketing automation, and
reporting platforms

- Provide
architectural oversight for environment management, release
orchestration, CI/CD frameworks, and version control strategies, ensuring
predictable, enterprise -scale delivery.

- Platform
security concepts including TLS and SSL

- Extensive
experience defining enterprise architecture landscapes and delivering
target -state solutions.

- Strong
background in large -scale web application development or full software
lifecycle delivery.

- Active
Salesforce certifications or ability to obtain relevant certifications
upon hire.

- Bachelor’s
degree or equivalent professional experience.

- 9–14
years of CRM experience, including 8+ years on the Salesforce platform.