Foundever is hiring Team Leader Operations for International Hospitality Process We’re Hiring – Team Leader (International Hospitality Process)

? Location: Andheri Chandivali?

Education: HSC / Graduate?

Experience: Minimum 1 Year as a Team Leader (Chat or Blended process only no back office experience) Prior experience from Hospitality Process

? Process: International (Only international Process applicants should apply)

? Shift Window: 24/7? Week Offs: 2 Rotational week off 5 Days Working

✨ What We’re Looking For:?

? Experience in team handling? Prior client management exposure? Strong in Excel & reporting? Excellent communication skills? Proven people management & leadership skills⚡ Quick learner with robust adaptability? Experience handling attrition & shrinkage? Key Skills:

✅ Team Management

✅ Client Handling

✅ MS Excel Proficiency

✅ Communication & Leadership

✅ Problem Solving & Adaptability

SkillsShrinkage

Attrition

Team Leadership

Customer Retention

Customer Satisfaction

(CSAT)

Chat/ Voice /Blended Process

Team Management

Leadership

Schedule Adherence.

Coaching & Feedback

People metrics

📌 Team Leader (Mumbai)
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