- Handle domestic and international flight bookings.
- Issue, reissue, cancel, and refund air tickets.
- Manage itinerary changes, date modifications, and rescheduling requests.
- Provide customers with the best available fares and travel options.
- Coordinate with airlines, consolidators, and travel partners.
- Assist the sales team with quotations and travel planning.
- Ensure accuracy in passenger details and travel documentation.
- Stay updated with airline policies, visa requirements, baggage rules, and travel advisories.
- Resolve ticketing-related queries promptly and professionally.
- Maintain booking records and prepare daily ticketing reports.