Operational Management: Oversee day-to-day valet parking operations at the airport.  Ensure timely and professional vehicle handling (pick-up/drop) in accordance with SOPs.  Implement and monitor systems for vehicle safety, tracking, and damage prevention.  Coordinate shift schedules and duty rosters for drivers and supervisors to ensure adequate coverage.  Team Leadership & Supervision:  Lead, train, and motivate the team of valet drivers, cashiers, and supervisors.  Conduct daily briefings, performance reviews, and refresher training on customer handling, grooming, and traffic/airport compliance.  Resolve staff grievances and maintain discipline.  Customer Service Excellence:  Ensure top-notch customer experience through courteous and prompt service.  Handle escalations, complaints, and special requests with professionalism and resolution focus.  Monitor service feedback and take corrective actions as needed.  Compliance & Coordination:  Ensure all operations comply with airport security, traffic,



and parking regulations.  Liaise with airport authorities, internal stakeholders, and other external vendors for smooth operations.  Ensure all staff hold valid airport entry permits, IDs, and are aware of airside safety norms.  Reporting & Documentation:  Maintain daily reports on vehicle volumes, revenue collection, staff attendance, incident logs, and customer feedback.  Submit periodic MIS reports to senior management.  Ensure proper documentation and resolution of any vehicle damage or insurance cases.  Revenue & Asset Management:  Ensure accurate cash handling and POS system reconciliation.  Monitor valet ticketing system and suggest improvements to reduce pilferage or fraud.  Manage equipment like POS machines, parking barricades, handhelds, etc.

Pay: ₹17,000.00 - ₹25,000.00 per month

Advantages:

- Provident Fund

Work Location: In person

📌 Valet Supervisor (India)
🏢 Aviserv Airpot Services India Pvt.Ltd
📍 India