The Senior General Manager – Operations & Corporate Services shall ensure that at least 90% of routine operational matters are resolved independently at his level. Only policy decisions, capital expenditure, strategic business matters, confidential issues, or exceptions requiring the Managing Director's approval shall be escalated. He shall proactively identify operational risks, implement corrective actions, and ensure that the Managing Director is informed through structured MIS reports rather than being involved in day-to-day follow-up.
To oversee, coordinate, and strengthen all corporate support functions of the company, ensuring statutory compliance, operational efficiency, financial discipline, effective administration, legal compliance, logistics, import/export operations,
and human resource management while supporting the Managing Director in achieving organizational objectives.
Departments Under His Control
The Senior General Manager – Operations & Corporate Services shall supervise and monitor the following departments: