Pune, Maharashtra
Job Summary

Role Purpose

Lead end-to-end Digital Workplace architecture, transition, transformation, innovation, automation, AI adoption, service modernization, and commercial consulting across global enterprise workplace environments. Act as a trusted advisor for customers, delivery teams, OEM partners, and executive stakeholders while driving value realization, cost optimization, and user experience improvements.

Key Responsibilities

Key Responsibilities • Lead technical due diligence, service transition, and takeover governance. • Define Digital Workplace target-state architectures and transformation roadmaps. • Govern architecture standards, design reviews, and technology decisions. • Drive adoption of Microsoft 365, Intune, Copilot, AVD, Windows 365, DEX, AI, and automation solutions. • Build business cases, TCO, ROI, and cost optimization initiatives. • Support RFI/RFPs, solutioning, sizing, and deal qualification. • Drive innovation workshops and OEM roadmap alignment. • Establish architecture governance and transformation assurance. • Lead executive stakeholder discussions and steering committees. • Drive service portfolio modernization and standardization. Technical Ownership Areas Modern Workplace, Microsoft 365, Intune, Endpoint Management, Windows 365, Azure Virtual Desktop, Identity & Access Management, Collaboration Platforms, Messaging Services, SharePoint, Device as a Service, DEX, Automation Platforms, AI & Copilot, Mobile Services, Print Services, EUC OT Workplace Services.



Transformation & Innovation Responsibilities • Create 3-year transformation roadmaps. • Identify automation opportunities and ticket reduction initiatives. • Drive Agentic AI, self-healing, predictive support and autonomous operations. • Lead platform consolidation, standardization, and portfolio optimization. • Track benefits realization and tr

Skill Requirements

Required Experience

- 15+ years in Digital Workplace / EUC services.
- Strong experience in enterprise-scale transformations.
- Architecture leadership across global accounts.
- Experience with Microsoft ecosystem, cloud adoption and workplace modernization.
- Proven stakeholder and executive communication capabilities.

Education & Certifications

Bachelor’s Degree in Engineering, Computer Science or equivalent. Preferred certifications include Microsoft, Azure, ITIL, TOGAF, PMP/PRINCE2, Copilot, Security, and Modern Workplace certifications.

Other Requirements

Success Measures

- Cost Optimization Delivered
- Automation Advantages Realized
- Transformation Milestones Achieved
- Customer Satisfaction Improvements
- Ticket Reduction and Shift-Left Outcomes
- Innovation Adoption Metrics
- Deal Support and Revenue Contribution

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📌 Sr DomainTechnical Architect (India)
🏢 HCLTech
📍 India