- Responsible for collection Flows/write off for the assigned territory.

- Responsible for reviewing account allocations and collections targets by bucket to agencies

- Regularly follow up with the default customers through a dedicated team

- Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force

- Manage productivity by fixing productivity parameters, Agencies monitoring performance against set parameters and daily reviewing the same

- Making sure that there is adequate FOS availability area-wise / bucket-wise / segment-wise

- Ensuring that detailed background and reference check has been done by agencies

- Building relationships with key clients to ensure timely collections are made

- Agency management with high level of integrity

- Updating of feedback in collection module, updating of money receipts in collection module





- System upload of trails and feedback and necessary entries by 100% coverage and timely updates and adhere and implement HFCL policies and process at Agencies

- Ensure proper documentation of collected cases and provide regular updates on the delinquency levels and case feedback

- Responsible for driving 100% compliance and shows high level of integrity

- Responsible for maintaining hygiene, escalations management and compliances.

Job Snapshot

Updated Date

28-07-2026

Job ID

JOB_2326

Department

Collections - Retail Finance

Location

Hyderabad, Hyderabad, Telangana, India

Experience

2 - 6 Years

Employee Type

Permanent

Employee Sub Type

Probationer

📌 Collection Manager - Unsecured Write off (India)
🏢 Hero FinCorp
📍 India