Provides 3rd-level technical support in resolving internal and customer technical issues. Responsible for providing configuration management services to Account Focused/leveraged accounts. Should have a deep knowledge in Inventory Management, Software distribution, Patch Management, using Configuration Manager and Intune Knowledge in Infrastructure Management using SCCM and co-management Very sound knowledge on various Imaging engines and Windows 10 imaging technology Able to develop custom deployment scripts; VBS, batch, PowerShell Understanding on Package server, Task server, server concepts Strong in troubleshooting Windows server/client and Networking issues,
server side as well as client-side issue Resilient in troubleshooting able to create custom scripts for gathering the inventory from clients Handle test and release of applications and Patches using SCCM Knowledge of SCCM Client management Suite all Levels. Should be able generate custom reports using SQL queries. Should be able to handle Sev 1 / 2 scenarios. Single point of escalation to all technical issues. 10+ years of relevant experience or equivalent combination of education and work experience. Demonstrates a good understanding of current scripting technologies and batch commands. Demonstrates positive knowledge of windows server administration to include AD, domains, policies etc. In-depth knowledge of configuration management principles and best practices. Ability to identify, define, manage and control configuration.