System Administrator (Hyderabad)

System Administrator (Hyderabad)

05 Aug
|
Recognized
|
Hyderabad

05 Aug

Recognized

Hyderabad

We are looking for a motivated and detail -oriented System Administrator with 0 to 2 years of experience to join our IT team.


The candidate will be responsible for supporting day -to -day IT infrastructure operations, user support, system monitoring, and basic server and network administration.





Key Responsibilities


- Monitor and maintain Windows servers and desktop systems.


- Provide technical support for hardware, software, and network -related issues.


- Provide technical support for all Windows -based (Win10/11) or MAC client machines.


- Creation of new virtual PC using VMWare vSphere.


- Create, modify, and manage user accounts and permissions.


- Install, configure, and troubleshoot operating systems and applications.


- Assist in system backups, patching, and software updates.


- Monitor system performance and escalate issues when required.


- Support printers, email systems, VPN, and basic networking tasks.


- Maintain IT asset inventory and documentation.


- Follow IT security policies and perform routine security checks.


- Coordinate with vendors and internal teams for issue resolution.


- Creation of procedural documentation (Technical/Functional).





Requirements


Required Skills


- Basic knowledge of Windows Devices/Server and operating systems.


- Understanding of networking concepts such as IP, DNS, DHCP, and VPN.


- Knowledge of Active Directory and user management.


- Basic troubleshooting skills for hardware and software issues.


- Familiarity with Office 365 and email support.


- Good communication and problem -solving abilities.


- Willingness to learn cloud technologies and virtualization.



Preferred Qualifications


- Bachelor’s degree in Computer Science, IT, or related field.


- 0 to 2 years of experience in system administration or IT support.


- Certifications such as CompTIA A+, Network+, MCSA, or RHCSA are an advantage.





Soft Skills

- Strong communication skills


- Team collaboration


- Analytical thinking


- Time management





- Customer support mindset





Work Environment


The role may require working in shifts, handling support tickets, and supporting office and remote users as needed.





Additional Preferred Technical Skills

- Basic knowledge of cloud platforms such as Microsoft Azure and AWS.


- Understanding of virtualization technologies like VMware or Hyper -V.


- Familiarity with ticketing tools such as ServiceNow or Jira.


- Basic exposure to monitoring tools such as NAGIOS, ZABBIX or PRTG.


- Basic scripting knowledge in PowerShell or Shell scripting.


- Awareness of IT security concepts including antivirus management, password policies, MFA, and endpoint security.





Requirements




Roles and Responsibilities


Technical

- Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments.


- Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on input/output fleet and workstations. Escalate incidents as necessary.


- Manage all operating systems and end -user software.


- Upgrade systems with new releases and models, familiarity on patch management.


- Develop expertise to train staff on new technologies.


- Support in maintaining, configuring, reliable operation of computer systems, network servers, and virtualization.


- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.


- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.






- Interact with the help desk and other teams to assist in troubleshooting, identify root causes, and provide technical support when needed.


- Involves inventory management, such as keeping track of the IT material and equipment, performing routine audits of the systems to ensure their security, reliability, and performance.


- Vendor management, share proposals basis the inventory stock and maintaining buffers, coordinate on the vendor tickets for support, services from vendors.



Functional

- Responsible for solving issues, driving enhancements, and improving support for all IT related functions: operational support, application support, and service delivery. Ensure appropriate staffing.


- Develop, document, and maintain policies, procedures, and associated training plans for system administration and appropriate use. Create required reports in response to business user needs.


- Train new joiners and colleagues as well to keep them up to date with functional knowledge as per the training plan and skill matrix.


- Performing RCA for frequent issues and preparing KBs or process documents to find a permanent fix to avoid them in the future.


- Ensure IT staffing of both the field staff and service lines is matched with customer demand.


- Collaborate with internal and external partners to communicate project status, activities, and achievements.


- Update process documents from time to time with the latest updates.





What are the expectations from you

- A skilled and a strong believer in people and organizational values, viz. respect towards individuals, teamwork, readiness to serve, bearing a cost/benefit mindset (as if you are spending your own money), efficiency with simplicity, open communication while respecting privacy/confidentiality.


- A self -driven individual who can think ahead, takes a proactive approach, quick learner, and has a strong sense of ownership.


- Good communication skills (send/receive, verbal/non -verbal/written, timings, anticipating impacts, …) in English.


- Adapt to changing environments and challenges.


- Demonstrate problem -solving aptitude.


- Build professional relationships.


- Proficient in Microsoft Word and Excel.





📌 System Administrator (Hyderabad)
🏢 Recognized
📍 Hyderabad

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