Job Description: The position will operate for one of the P&C; Insurance product and working closely with the development team. The position requires in-depth involvement in Project planning, scheduling and end to end project. Performing to match the strategy and demands of the programs is an important role to perform . This position will require use of good knowledge in documentation.

Responsibilities: Responsibilities

- Planning and designing business processes
- Assist in formulating recommendations to improve and support business activities
- Work on system designs and business architecture
- Collaborate with development and system SMEs
- Support Development and Quality Assurance efforts as needed
- Lead the development of new client interfaces while simultaneously assisting with maintenance of existing interfaces
- Documenting business requirements and specifications
- Ensure that all details around product development are captured in documents and stored in a structured format
- Identify improvement opportunities in the product for improved customer experience

Primary Interactions
- Onshore and Offshore Product Teams
- Platform Business Team and Technology Team
- Senior Leadership of EXL, Global Technology and Business
- Delivery and Support teams within EXL
- Internal & External Auditors/ISG/BCP personnel

Qualifications: Skills

Technical Skills

- Property and Casualty Insurance knowledge
- IT Business Analysis experience
- Detailed understanding of IT Project Documentation is mandatory




- Experience to define scope of projects and user story articulation
- Familiarity working within a project management framework
- Direct client-facing / consulting experience
- Time management skills, able to delivery within set timelines
- Analytical and problem solving skills
- Quality Assurance and Testing
- Intermediate Microsoft SQL Server Management Studio
- Should be able to write queries and procedures
- JIRA
- Experience working in an Agile environment
- Familiarity working with XML, JSON a plus
Understanding of Power BI, how to create dashboards etc. (valuable to have not mandatory)

Process Specific Skills

- Detailed understanding of Agile and Waterfall project management methodology
Insurance knowledge is preferred (P&C;)

Soft skills

- Excellent oral/written communication and presentation skills
- Exhibit leadership skills for a project at the program level.
- Good team skills and ability to work effectively with others throughout the organization
- Technical aptitude
- Ability to organize and manage multiple priorities in a timeline driven environment
- Ability to take ownership and lead a team through multiple projects in parallel

Working Hours

- 9 Hours window between 9 AM and 10 PM IST or based on business needs

Education Requirements

- BS / BE / MCA / MBA / PGDM
- Certification in Insurance or IT Business Analysis Preferred

Work Experience Requirements

- 2 to 4 years overall experience
- At least 2 years as Business Analyst working with Development Team

📌 Associate (India)
🏢 EXL Service
📍 India