Admission Counsellor (India)

Admission Counsellor (India)

05 Aug
|
Unacademy
|
India

05 Aug

Unacademy

India

Day-to-Day Workflow

- Daily Calling: Dialing 60–100+ warm or cold leads from the CRM system daily.
- Student Discovery: Asking targeted questions to understand a learner's career goals and gaps.
- Product Pitching: Delivering structured presentations or product demos highlighting course ROI.
- Follow-up Cycles: Managing a pipeline of potential learners through regular WhatsApp, email, or calls.
- Deal Closure: Walking candidates through documentation, financing options, and onboarding steps. [1]

Performance Indicators (KPIs)

- Talk Time: Maintaining a required number of hours (usually 2–3 hours) on active calls daily.
- Conversion Rate: Percentage of assigned leads successfully converted into paid admissions.
- Revenue Generated: Total booking value or fee collection achieved against a monthly target.

Work Workplace & Challenges

- Target Pressure: High-stress environment driven heavily by weekly and monthly sales quotas.
- Rethinking Hours: Standard workweeks often extend to weekends, as that is when working professionals or parents are free to talk.
- High Rejection: Handling frequent rejections and non-responsive leads without losing motivation.

Pay: From ₹25,000.00 per month

Work Location: On the road

📌 Admission Counsellor (India)
🏢 Unacademy
📍 India

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