- Identifying and assessing customers’ needs.
- Responding promptly to customer inquiries through calls/email/chat and provide accurate, valid, and complete information.
- Acknowledging and resolving customer complaints coordinating with different internal departments.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Maintaining a positive, empathetic, and skilled attitude toward customers always.
- Building sustainable relationships and trust with customers through open and interactive communication.
📌 Customer Support Executive (CSE) (India)
🏢 MantleSolutions
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.