Job Title: Office Admin
Location: Coimbatore
Industry: Car Rental & Travel Tourism
Job Summary
We are looking for a proactive and customer-focused Car Rentals & Tour Executive to manage vehicle bookings, tour package inquiries, customer support, vendor coordination, and daily travel operations. The ideal candidate should have excellent communication skills and experience in the travel or transportation industry.
Key Responsibilities
- Handle car rental and tour package enquiries via phone, WhatsApp, email, and social media.
- Prepare quotations for local trips, outstation travel, airport transfers, corporate rentals, and holiday packages.
- Confirm bookings and coordinate with drivers, vendors, and customers.
- Allocate vehicles based on customer requirements and availability.
- Monitor trip schedules and ensure timely service.
- Maintain customer records and booking details.
- Follow up on pending enquiries and convert leads into bookings.
- Coordinate hotel, sightseeing, and travel arrangements for tour packages.
- Resolve customer complaints professionally and promptly.
- Generate invoices and collect payments.
- Update daily booking reports and management reports.
- Promote company services through digital platforms and customer referrals.
Required Skills
- Excellent communication in English and Tamil (Hindi is an added advantage).
- Knowledge of Microsoft Excel, Word, and email.
- Familiarity with WhatsApp Business and CRM software.
- Good customer service and sales skills.
- Ability to work under pressure and manage multiple bookings.
- Solid negotiation and coordination skills.
Qualification
- Any Bachelor's Degree
- Preferable Tourism, Hospitality, Business Administration, or any relevant field.
Experience
- 1–3 years in Car Rentals, Travel Agency, Tour Operations, or Customer Service.
- Freshers with excellent communication skills may also apply.
Salary
- ₹18,000 – ₹23,000 per month (Based on experience)
- Performance incentives on booking conversions.
Working Hours
- 10:00 AM – 7:00 PM
- Weekly one day off (sunday).
Preferred Candidate
- Experience in car rental operations or tour package sales.
- Knowledge of South India tour destinations.
- Ability to handle corporate and leisure travel bookings.
- Positive attitude with a customer-first approach.
This role is ideal for someone who can efficiently manage car rental operations, tour bookings, customer relationships, and daily travel coordination while helping grow the business through excellent service and sales.
Mail I'd
[email protected]
Contact Number. : +91-XXXXXXXXXX
Pay: ₹20,000.00 - ₹23,000.00 per month
Benefits:
- Cell phone reimbursement
- Leave encashment
Work Location: In person
📌 Office Admin (India)
🏢 SHTC HOLIDAYS
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