- 2 to 5 Years
- Full Time
- Mumbai
- As per industry standard

- Reporting HR Contact Details
- [email protected]

- Opening - 2 Positions

Job Description

- Assist in monitoring brand mentions, reviews, and online sentiment across digital platforms using specified tools .
- Draft skilled responses to customer feedback and queries for review by the senior team .
- Support the PR and ORM teams by gathering data and tracking mentions during crisis situations .
- Help compile data and generate regular ORM reports .
- Flag emerging trends, spam, or potential risks to the senior specialist for further action .

Key Responsibility Areas

- Timeliness and accuracy in tracking reviews, mentions, and sentiment .
- Adherence to brand guidelines in all drafted responses .
- Efficient support and data gathering during crisis management .
- Accuracy and on-time delivery of data for ORM reports .

Qualifications

- Diploma/ Degree/ Masters In Related Field

📌 ORM Specialist :Junior Executive (India)
🏢 FashionTV India
📍 India