Job DescriptionBusiness Development Associate (BDA)Department

Business Development

Reports To : Business Development Manager / Director

Location : Office Based (with occasional field visits)

Purpose of the Role

To generate quality business opportunities by expanding Smartfin's referral network through Chartered Accountants, Tax Consultants, DSAs, Company Secretaries, Financial Consultants, Insurance Advisors, Architects, Industrial Consultants, and other professionals who can refer MSME loan cases.

The BDA is responsible for generating appointments and maintaining relationships. Closing of business will be handled by senior management.

Key Responsibilities1. Associate Acquisition

Identify and approach new referral partners such as

- Chartered Accountants
- GST Practitioners
- Company Secretaries
- DSAs
- Financial Consultants
- Insurance Advisors
- Architects
- Industrial Consultants
- Business Consultants
- Machinery Dealers
- Real Estate Consultants
- Existing Customers for referrals

Target:

- Add 25–30 new associates every month.

2. Cold Calling

Daily calling to potential associates.

Activities include

- Introducing Smartfin
- Understanding their client profile
- Explaining products
- Generating interest
- Scheduling meetings

3. Appointment Generation

Coordinate meetings between

- Associate and Director
- or
- Associate and Senior Sales OfficerEnsure all appointments are confirmed.4. Follow-UpMaintain regular contact with
- Existing associates
- Interested prospects
- Dormant associates

Purpose

- Increase engagement
- Generate loan enquiries
- Build relationships

5. CRM Management

Update CRM daily

Including

- Calls made
- Meeting status
- Follow-up date
- Remarks
- Prospect stage

6. WhatsApp & Email Marketing

Send

- Product updates
- Loan schemes
- Interest rate changes
- Government schemes
- Success stories
- Festival greetings

7. Database Development





Create and maintain databases of

- CAs
- Consultants
- Industrial units
- Business owners
- Associations

8. Market Research

Identify

- Industrial clusters
- Business associations
- Networking opportunities
- Exhibitions
- BNI chapters
- Trade Associations

9. Relationship Management

Regularly stay in touch with associates

Wish them on

- Birthdays
- Festivals
- Professional achievements

Maintain long-term engagement.

Products to Promote

- Working Capital Loan
- Cash Credit
- Overdraft
- Term Loan
- Machinery Loan
- CGTMSE Loan
- LAP
- Unsecured Business Loan
- MSME Funding
- Project Finance

Daily Activities

Morning

- Review pending follow-ups
- Call planning

During the day

- Cold calls
- Follow-ups
- Appointment booking
- CRM updates

Evening

- WhatsApp campaigns
- Daily reporting

Daily KPIs

- 60 Outbound Calls
- 20 Follow-Up Calls
- 10 New Contacts Added
- 3 Qualified Leads Generated
- 2 Meetings Scheduled
- CRM Updated 100%
- Daily Report Submitted

Weekly KPIs

- 300+ Calls
- 15 Meetings Fixed
- 8 Qualified Associates Added
- 5 Active Referral Partners
- 10 Loan Leads Generated

Monthly KPIs

- 1,200–1,400 Calls
- 60 Meetings
- 25–30 New Associates
- 20 Loan Opportunities
- ₹5–10 Crore Loan Pipeline Generated

Skills Required

- Excellent communication
- Hindi, English and Marathi preferred
- Confident on telephone
- Relationship-building skills
- Basic MS Excel
- CRM knowledge (preferred)
- WhatsApp Business familiarity
- Positive attitude
- Willingness to learn banking products

Educational Qualification

- Graduate (any discipline)
- MBA Marketing preferred but not mandatory
- Freshers with excellent communication can apply

Experience

- 0–3 years in Sales / Telecalling / Business Development
- Banking, NBFC, Insurance, Real Estate, B2B Sales, or Financial Services experience preferred

Pay: ₹13,000.00 - ₹25,000.00 per month

Work Location: On the road

📌 Business Development Officer (India)
🏢 Smartfin Corporate Advisors
📍 India