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Cultivating solid relationships with clients through the provision of exceptional after-sales service.
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Creating a positive onboarding experience for new clients.
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Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
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Maintaining an accurate record of all existing and potential clients.
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Inspire repeat-business from clients.
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Responding to client inquiries in a timely and skilled manner.
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Analyze performance data to offer clients data-driven business insights and at the same time, use those insights to improve our service offerings
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Ensure timely receivables and cash flow from clients
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Ensuring smooth functioning of the account internally to help meet all deliverables including coordination with design teams, media teams, managers, and other important stakeholders.
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Prepare timely team and client updates on all stages of project processes
📌 Account Manager (India)
🏢 Aurum Analytica
📍 India
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