- Develop and in-depth knowledge of processes and Systems especially of Ingenium and support systems (Ingenium, Receipt writer, AMS, Talisma, SQL, CMS, Web etc) used by BSLI to provide cutting-edge solutions to MIS requirements of channel partners and sales.
- Collate and ensure every regular MIS requirement of sales and channel partners are met.
- Perform base-level analytics towards providing value-added business analysis to channel partners and sales teams
- Ensure data confidentiality as per defined norms
- Ensure daily updating / correction of sales person codes & ensuring monthly confirmation from sales teams on the same.
Responding to ad-hoc requirements from sales teams and channel partners
- Ensure timely response to sales teams and channel partners on ad-hoc MIS requirements
- Keep track of and proactively respond to frequently asked ad-hoc MIS.
Support automation and process improvements
- Create relevant macros, SQL queries and other automation capabilities
- Regularly modify & update SQL Queries maintaining database of frequently used queries.
- Put in place control checks to ensure process compliance.
- Ensure required document for automation projects to ensure that business requirements are adequately captured.
- Work with the IT / Sales Automation team to ensure timely development of the systems
- Conduct system testing and UAT to ensure requirements have been incorporated fully.
- Provide feedback on system / automations for improvement.
📌 HDFC BB West 1 Zonal Support Executive (Maharashtra)
🏢 Aditya Birla Group
📍 Maharashtra
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