Key Responsibilities:
Experience in Workfront core and fusion, preferably certified on Core and Fusion,
Customer facing experience and Solid communication skills are mandatory
Deliver reliable, enterprise-grade integrations and facilitate other technical interactions during the customer journey
Lead technical discussions with customers throughout project delivery
Partner with Pre-Sales Architects, Consulting Delivery Managers, Implementation Consultants and Project Managers to design and implement integrated solutions for the customer
Oversee technical development and follow standard operating procedure documentation to support technical delivery and integrations with 3rd party software
Troubleshoot technical issues by confirming the validity of the problem and providing proven solutions
Provide post-deployment technical support for issues related to customer integrations
To assess integration needs/requirements,
identify solutions, describe the integration process and capabilities, both during pre-sales and post-sales stages of the customer journey.
Developing the integration solution (program coding, IPaaS orchestration, ETL configuration, etc.) and identifying necessary Workfront configuration to support the integration approach.
Positive to have:
Practical AI experience including agentic frameworks (Lang Chain, CrewAI, Auto Gen), LLM APIs, prompt engineering, and multi-agent orchestration.
Location and way of working:
Base location: Bangalore
This profile involves occasional travelling to client locations.
Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.