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Job Description: Chat & Voice Support Executive Key Highlights

- Role: Chat & Voice Support Executive
- Shift: Fixed / Rotational EVENING SHIFTS
- Package: ₹2.6 LPA CTC + Performance-Based Extra Bonus
- Perks: Work From Home (WFH) opportunity based on performance
- Location:VADODARA

Key Responsibilities

- Handle customer queries promptly and professionally via Voice and Chat channels.
- Provide accurate solutions and support to domestic customers.
- Maintain high quality standards and customer satisfaction (CSAT) metrics.
- Follow communication guidelines and process workflows effectively.

Eligibility Criteria

- Education: HSC (12th Pass) or Graduates in any stream can apply.
- Experience:



Freshers and experienced candidates are welcome.

Skills Required:

- Fluent English communication (both written and verbal).
- Positive typing speed and basic computer proficiency.
- Solid problem-solving ability and active listening skills.

Compensation & Benefits

- CTC: ₹2.6 LPA
- Incentives: Additional performance-based bonus
- Flexibility: Option to transition to Work From Home (WFH) based on consistent performance evaluations.

Pay: ₹17,000.00 - ₹24,000.00 per month

Benefits:

- Provident Fund

Education:

- Higher Secondary(12th Pass) (Preferred)

Language:

- English (Preferred)

Work Location: In person

📌 Customer Support Specialist (BLENDED) (India)
🏢 Neelam Enterprise
📍 India