Role: Boomi Technical Leader
Location: Gurugram/Remote
Experience: 10+ Years

Job Responsibility
Support and maintain Boomi platform to facilitate data exchange has handled a team of developers or support.
Can guide the team for various Technical RCAs.
Solid knowledge of Design for various document types using Boomi so that P1 and P2
tickets can be handled.
Comprehensive understanding of EDI processes, mappings, and system congurations to resolve products tickets under the SLA.
Have worked earlier in Support teams for L1 and L2 with ITSM tools.
Assignment to other resolver groups (upstream and downstream) in case of non-boomi
issues.
Assignment to L3 with complete Diagnosis in case changes are required in boomi
applications.
Review and maintenance of execution logs, error logs,



and system logs to identify trends
and prevent incidents.
SOP and Knowledge Management.
Root Cause Analysis to ensure proactive/corrective actions.
Daily/weekly system health checks.
Can work in shifts for L1+ and L2 support 24*5 and on call weekend support for P1 & P2.

Required Skills
Bachelors Degree in Computer Science, Information Technology or a related.
Minimum of 10+ of experience working with Boomi.
Hands-on experience in Boomi and conguration.
Boomi Developer certication or relevant training.
Knowledge of supply chain processes and logistics operations.

📌 Boomi Lead Haryana (India)
🏢 Espire Infolabs
📍 India