Job Summary

Hogist Technologies is looking for a confident and customer-friendly Telecaller (Voice Process) to handle inbound and outbound calls, assist customers with their enquiries, and provide a positive customer experience. The role focuses on communication, customer support, and lead qualification. This is not a target-based sales role. Incentives for every closing orders.

No Work from Home

Key Responsibilities
Handle inbound and outbound customer calls professionally and courteously.
Respond to customer enquiries regarding our catering services, meal plans, and order process.
Understand customer requirements and provide accurate information about Hogist's services.
Qualify enquiries and collect relevant customer details for the sales team.
Schedule follow-up calls whenever required.
Maintain accurate records of customer interactions in the CRM system.
Coordinate with the Sales, Operations, and Customer Support teams for timely customer assistance.
Resolve basic customer queries and escalate complex issues to the appropriate department.




Ensure every customer interaction reflects Hogist's commitment to excellent service.
Maintain confidentiality of customer information and company data.

Candidate Requirements
Female candidates only.
Positive verbal communication skills in Tamil. Knowledge of English is preferred.
Pleasant voice and professional telephone etiquette.
Basic computer knowledge and typing skills.
Ability to communicate clearly, patiently, and confidently.
Positive attitude with positive listening and interpersonal skills.
Previous experience in telecalling, customer support, voice process, or BPO is preferred but not mandatory.

What We Offer
Fixed salary + attractive Incentives with no sales targets.
Friendly and supportive work environment.
Chance to learn customer relationship management and business communication.
Career growth within the organization based on performance and professionalism.

📌 Tele Caller Tamil Nadu
🏢 Hogist
📍 Tamil Nadu