Roles and Responsibilities
Manage debt collection activities from assigned portfolio, ensuring timely recovery of outstanding amounts.
Conduct field collections by visiting customers' premises to collect payments or arrange payment plans.
Identify potential risks and develop strategies to mitigate them during collections process.
Maintain accurate records of all interactions with customers, including phone calls, emails, and face-to-face meetings.
Collaborate with internal teams (e.g., sales, customer service) to resolve issues related to loan disbursements.
Age must be below 27