Location : Lower Parel
Lead day-to-day call centre operations.
Manage team performance and customer service KPIs.
Handle escalations and ensure operational excellence.
Call Centre Representative (Female)
Experience: 3+ Years
Location : Lower Parel
Call customers to confirm food orders and delivery details.
Assist customers with order status, delays, cancellations, and complaints.
Resolve delivery-related issues through calls and follow-ups.
Maintain accurate records of customer interactions and order updates.
Escalate unresolved issues to the concerned team.
Ensure a high level of customer satisfaction and service quality.
Project Coordinator / Operations Executive (Male)
Experience: 5+ Years
Location : Lower Parel
Coordinate projects and daily operational activities.
Prepare MIS reports and monitor project progress.
Collaborate with internal teams for smooth execution.
Retail Store Executive (Pune)
Experience: 1+ Years
Location : Pune
Greet and assist customers with product selection.
Achieve daily and monthly sales targets.
Handle billing, cash, and POS transactions.
Maintain store cleanliness, visual merchandising, and stock display.
Manage inventory and coordinate stock replenishment.
Provide excellent customer service and resolve customer queries.
Preferred Skills
Excellent Communication Skills
Customer Service Orientation
MS Office & Excel Proficiency
Teamwork & Coordination
Problem-Solving Ability
📌 Call Centre Manager / Call Centre Representative / Project Coordinator Maharashtra
🏢 Brahm Lifestyle Products
📍 Maharashtra
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