Customer Support Executive Bengaluru

Customer Support Executive Bengaluru

04 Aug
|
Archishtech Solutions (opc)
|
Bengaluru

04 Aug

Archishtech Solutions (opc)

Bengaluru

Key Responsibilities:

· Proactively call or follow up with clients whose insurance policies require a medical examination for activation.

· Clearly explain the importance and perks of the medical check-up in the insurance approval process.

· Address any client concerns, objections, or misconceptions about medical tests with accurate information.

· Coordinate appointments between clients and authorized medical testing centers or diagnostic labs.

· Track appointment completion and follow up to ensure all medical reports are submitted on time.

· Maintain accurate records of communications and appointments in CRM systems.

· Collaborate with underwriting and customer service teams to resolve any delays or issues.

· Educate clients about policy timelines and next steps after medicals are done.

📌 Customer Support Executive Bengaluru
🏢 Archishtech Solutions (opc)
📍 Bengaluru

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