AHIS Aesthetics is a leading hair transplant and hair restoration clinic with over 8 years of excellence and 10,000+ satisfied patients. Known for advanced treatments like DHI, QR 678 Neo, GFC, and PRP, we are expanding our services in Bangalore and looking for a friendly, organized, and productive Receptionist to be the face of our clinic.
Key Responsibilities:
Front Desk Management:
Greet and welcome patients and visitors with warmth and professionalism.
Handle patient check-ins and check-outs smoothly.
Maintain cleanliness and organization at the front desk and waiting area.
Appointment Coordination:
Schedule and confirm consultations and follow-up appointments.
Manage appointment calendar and ensure timely service flow.
Send reminders via call or WhatsApp for upcoming appointments.
Patient Interaction & Communication:
Provide information about our treatments and services to walk-in patients.
Answer and direct phone calls professionally and promptly.
Address basic queries from patients or escalate to consultants/sales team.
Administrative Support:
Maintain patient records accurately.
Collect consultation forms and ensure proper documentation.
Coordinate with doctors, consultants, and support staff for seamless operations.
Lead Management Support:
Assist in updating and tracking leads from online and offline channels.
Coordinate with the marketing and sales team for daily updates.
Cash Handling & Billing :
Assist with payment collection and issue receipts.
Maintain daily cash summary and handover reports.
Key Skills & Qualities:
Excellent communication skills in English and Kannada (Hindi is a plus)
Pleasant personality with a customer-first attitude
Basic computer knowledge (MS Office, WhatsApp Web, Google Sheets)
Ability to multitask and stay calm under pressure
Prior experience in clinic/hospital or service industry preferred
Working Hours:6 Days a Week | 9:30 AM – 5:30 PM (1 Weekly Off)
Why Join AHIS Aesthetics?
Be part of a trusted brand in the aesthetics and hair care industry
Friendly and supportive team workplace
Prospects to grow within the organization
Attractive incentives based on performance