Job title: Acquisition Manager - Personal Loans (Sales)

Location: Delhi NCRBU/Function: Consumer Banking

Reports to: Sales Manager - Personal Loans

Role Details: Responsible for achieving targets by sourcing eligible personal loans customers for the Bank and managing operations/ service-related matters pertaining to Personal Loans customers from Bank branches/ internal customers

Overall Job Description:
Source and login personal loan cases and meet productivity norms
Provide operational support to accurately enter loan application data into the system.
Manage and maintain physical and electronic files related to loan applications and monitor and track loan applications through various stages.
Customer service:
Respond to customer inquiries, keep customers informed about the status of their loan application
Resolve customer complaints and concerns in a timely and skilled manner
Risk management and compliance: Perform Know your customer (KYC) and Anti-money laundering (AML) checks on loan applications




Retrieve and review credit reports for loan applicants and ensure adherence to regulatory requirements and internal policies.
Provide administrative support to the Home Loan team and participate in process improvement initiatives to enhance efficiency and customer experience

Education and Work Experience Requirements:
EDUCATION
Essential requirement: Graduation (Mandatory)

Preferred: WORK EXPERIENCE
Essential requirement: not mandatory

Preferred: 1 or 2 years in Housing or Mortgage loansAny specific requirements
NADesired Behavioral / Functional Traits
Candidate who is currently managing consumer banking Sales for Assets or earlier work experience in Personal Loans
Candidate with direct sales team experience
Past experience of Coordination with customers and credit team for ensuring valuable TAT and customer service
Valuable communication and networking skills
Ability to work under tight deadlines and to prioritize conflicting and changing priorities
Ability to liaise and follow-up with internal stakeholders and vendors

📌 Acquisition Manager Personal Loan Uttar Pradesh
🏢 IndusInd Bank
📍 Uttar Pradesh