Roles and Responsibility
Handle customer inquiries and resolve issues professionally andcourteously.
Provide timely and accurate information about products orservices.
Resolve complaints and concerns in a fair and productive manner.
Collaborate with internal teams to improve overall customerexperience.
Maintain high product knowledge to effectively address customerqueries.
Consistently meet or exceed performance metrics such as firstcall resolution rate and customer satisfaction scores.
Experience: 6 months to 1 year in International Customer Service (Recent experience mandatory)
Extra perks:
100 Night Shift Allowance (Per Day) Shift: 11:00 PM 8:00 AM
Working: 5 Days Working
2 Rotational Offs Qualification: 12th Pass & Above
Communication: Excellent English Communication Age: 21- 37 Years.
📌 International Customer Service Professional Maharashtra (India)
🏢 Skyline Dynamics
📍 India
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