Key Responsibilities

Sales Support & Quote Management

- Convert customer inquiries (email/WhatsApp) into ERP-based quotations and proposals.
- Share accurate and timely quotes with customers.
- Follow up on open quotes and reasons for non-conversion.
- Re-quote based on internal discussions (pricing, brand, schedule, location).
- Close open quotes with documented reasons.

Order & PO Coordination

- Follow up on purchase orders and verify alignment with internal records (product specs, quantity, rates, delivery dates, payment terms).
- Ensure all special instructions are captured and executed.

Sample & Dispatch Coordination

- Record and track sample requests.
- Liaise with sample and procurement departments for dispatch and inward tracking.
- Coordinate with customers for sample feedback and evaluation.

Logistics & Documentation





- Issue dispatch instructions and coordinate with logistics for timely delivery and LR generation.
- Collaborate with the quality team for technical documentation (CoA, Halal, MSDS) and customer complaints.

Receivables & Reporting

- Follow up on payments and coordinate with accounts for receivables.
- Share negative data and feedback with supervisors to improve conversion.
- Prepare customer data and insights for meetings and reviews.

General Administration

- Maintain CRM records and ensure daily reporting.
- Support in ad-hoc tasks and cross-functional coordination as required.

📌 Sales Coordinator (India)
🏢 Important Company of the Sector
📍 India