Roles and Responsibilities
Responsible for making outbound calls and regular follow up on leads assigned.
Build a solid relationship / trust with customers by understanding the customer requirements and suggesting the right product to the customers.
Selling Membership packages over the phone and achieve the targeted sales numbers & value, set quality parameters.
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements
Skill and Competencies required
Customer Orientation
Communication - Oral , Written & Listening skills
Telemarketing / Selling Skills
📌 Tele Caller Kerala
🏢 Malayala Manorama
📍 Kerala
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