Roles & Responsibilities :
Lead production support activities for Informatica PowerCenter and IICS applications.
Monitor ETL workloads and ensure smooth execution of jobs.
Handle critical incidents and perform RCA analysis.
Troubleshoot ETL failures, performance issues, and data discrepancies.
Coordinate with business users, developers, and support teams.
Manage change requests, enhancements, and deployments.
Review ETL designs and recommend performance improvements.
Ensure SLA compliance and operational excellence.
Support release activities and post-deployment validation.
Mentor junior team members and provide technical guidance.
Maintain documentation, support procedures, and knowledge repositories.
Preferred Candidate
Solid SQL and Data Warehousing knowledge.
Experience managing production support environments.
Positive stakeholder and client communication skills.
Experience in support and enhancement projects.