04 Aug
|
HDFC Sales
|
India
Job Title: Loan Officer – Home Loan Sales
Department: Lead Management System (LMS)
Designation: Loan Officer – Home Loan Sales
Location: Ghansoli (Mahape), Navi Mumbai
Eligibility CriteriaGraduate in any stream (Preferred)
HSC with a minimum of 1 year of on-paper sales experience
Experience: 1–3 years (Sales experience preferred)
Compensation & BenefitsAttractive Incentives
Statutory Bonus
Medical Perks
Job SummaryWe are looking for energetic and target-driven specialists with a passion for sales and customer engagement. The ideal candidate should possess excellent communication skills and the ability to convert leads into customers through effective relationship management.
Key ResponsibilitiesContact and engage with potential customers (suspects) to understand their loan requirements.
Convert suspects into prospects through effective communication, need analysis, and eligibility assessment.
Schedule and coordinate appointments between prospects and sales officers.
Conduct regular follow-ups with prospects until closure.
Work closely with senior sales resources to address customer concerns and improve conversion rates.
Achieve targets by converting prospects into customers.
Maintain robust coordination with the assigned sales team.
Ensure complete knowledge of company products, policies, and competitor offerings.
Handle customer objections effectively and professionally.
Update CRM/software regularly with accurate customer interaction details.
Generate customer referrals and references through quality interactions.
Provide regular market feedback and customer insights to supervisors.
Required SkillsStrong communication and interpersonal skills
Sales and negotiation abilities
Customer-centric approach
Objection handling and problem-solving skills
Time management and follow-up skills
Basic computer and CRM knowledge
Performance ParametersLead Conversion Rate
Follow-up Effectiveness
Customer Satisfaction
Data Accuracy & Timely Updates
Achievement of Sales Targets
📌 Telesales Navi Mumbai (India)
🏢 HDFC Sales
📍 India