Key Responsibilities
Make outbound calls to prospective customers and businesses.
Explain ISP services such as Broadband, Internet Leased Line (ILL), P2P Connectivity, and FTTH.
Generate qualified leads and schedule meetings for the sales team.
Handle inbound customer inquiries professionally.
Follow up with existing and potential customers regarding quotations and service activation.
Maintain accurate customer records in CRM or Excel.
Coordinate with Sales, NOC, and Customer Support teams for smooth service delivery.
Achieve daily, weekly, and monthly calling and lead generation targets.
Build and maintain solid customer relationships.

Required Skills
Excellent communication skills in Hindi and English.
Basic knowledge of broadband, internet, and telecom services is preferred.
Solid convincing and negotiation skills.
Positive computer knowledge (MS Excel, Email, CRM).
Ability to work under targets and deadlines.
Positive attitude and customer-oriented approach.

Eligibility
Graduate or 12th Pass (Graduation preferred).
0–3 years of experience in Telecalling, Telesales, or Customer Support.
Experience in Telecom, ISP, Broadband, or FTTH Sales will be an added advantage.

📌 Telecaller New Delhi
🏢 UE Developer
📍 New Delhi