04 Aug
|
Club Mahindra
|
India
04 Aug
Club Mahindra
India
Qualifications:
Graduate in any discipline
4–8 years of experience in training the tele callers / outbound callers in a target based setup
Must know Tamil and Malayalam.
Key Responsibilities:
Conduct onboarding and ongoing training for tele callers.
Train team members on sales pitch, objection handling, and closing techniques
Develop and refine sales scripts, call flows, and pitch strategies specific to vacation ownership products
Monitor live and recorded calls to ensure quality, compliance, and conversion effectiveness
Train the team on explaining membership advantages, packages, pricing, and offers clearly to customers
Identify performance gaps and conduct refresher and advanced sales training sessions
Collaborate with sales and marketing teams to align training with campaigns and promotions
Track training effectiveness through KPIs such as conversion rate, call quality, and revenue contribution.
📌 Training Manager Tamil Nadu (India)
🏢 Club Mahindra
📍 India