Roles and Responsibilities
Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
Handle customer complaints in a qualified manner, escalating issues when necessary to ensure timely resolution.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
Collaborate with internal teams to resolve complex customer issues and improve overall customer satisfaction.
📌 Customer Support Executive By Saket Karnataka
🏢 NoBroker
📍 Karnataka
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