Role Summary

The Guest Relation Executive is responsible for creating a warm and welcoming experience for every customer visiting the showroom. The role involves greeting customers, offering refreshments, coordinating with the sales team, and ensuring a pleasant customer journey throughout their visit.

KRA: Task / Activities
Welcome customers with a warm smile and qualified greeting.
Offer coffee, tea, juice, or other refreshments to customers.
Understand customer requirements and guide them to the appropriate sales consultant.
Maintain the reception and customer waiting area in a neat and presentable manner.
Ensure customers receive timely assistance during their showroom visit.

KPI: Performance Metrics
Customer satisfaction and positive visitor experience.




Timely greeting and assistance for every walk-in customer.
Cleanliness and presentation of the reception area.
Qualified communication and grooming standards.
Coordination with the sales team for seamless customer service.

Required Skills
Excellent communication skills
Pleasant personality and grooming
Pleasant personality and grooming
Customer-focused approach
Valuable interpersonal skills
Ability to work in a team

Preferred skills
Experience in customer service or hospitality
Retail showroom experience
Multilingual communication
Front office or reception exposure

📌 Guest Relation Executive Brand Retail Outlet Chennai
🏢 Vedita Ventures
📍 Chennai