As a Senior End User Support Analyst, you will work within the global IS function to provide support to our colleague for IT systems and assets. Assisting with Installations, upgrades and fixes you will be able to provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software in an enterprise environment as well as a valuable understanding of network maintenance.

Key Responsibilities
Provide L2 IT support for end user compute issues onsite and remotely.
Act as the local liaison between IT and the business
Set up and provide new starters with IT equipment.
Manage IT assets accurately.
Maintain internal user guides, and technical documents
Support New office setup
Setup and Maintenance of the IT infrastructure at basic level.
Providing IT project support as required by the business. Qualifications
Must have minimum 10-year experience as Lead/L2 IT Support Engineer in an enterprise workplace.




Must have valuable knowledge of installation and troubleshooting of Windows client software and Microsoft office products.
Experience in managing IT Assets.
Excellent verbal and written communication skills.
Ability to convey technical information to non-technical users successfully.
Able to manage priorities under pressure
Desired knowledge of networking, including Wi-Fi, routers, switches, VPN.
Experience in working in an agile organization that is fast moving and requires a can-do attitude
Experience in working across all levels of an organization Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior It Engineer Karnataka
🏢 Renesas
📍 Karnataka