Role Overview:

We are looking for a proactive and organized Admin & Business Development Executive to manage customer interactions, service coordination, sales support, and internal operations. The ideal candidate will act as a key link between customers, service teams, and management while ensuring smooth day-to-day business functioning.

Key ResponsibilitiesCustomer Management
Handle incoming customer calls, inquiries, and complaints professionally.
Analyze customer requests and provide appropriate solutions.
Maintain robust customer relationships and ensure high satisfaction levels.

Sales & Quotation Support
Prepare cost estimates, quotations, and service proposals.
Support sales activities by coordinating with customers and internal teams.

Service Coordination
Assign and supervise service technicians and vendors.
Plan and allocate work efficiently based on priority and availability.
Monitor service delivery and ensure timely completion.

CRM & Documentation
Maintain and update CRM systems with customer data, service records, and follow-ups.
Track customer interactions, service history, and pending tasks.





Inventory & Stock Management
Maintain stock records for spare parts and service materials.
Prepare and manage stock requirement lists.
Coordinate with procurement or vendors for stock availability.

Internal Coordination
Communicate effectively with management regarding operations and updates.
Coordinate between branches (Bengaluru, Hyderabad, etc.) for smooth workflow.
Ensure alignment between sales, service, and operations teams.
Required Skills & QualificationsStrong communication and customer handling skills.
Experience in CRM tools and basic inventory management.
Ability to multitask and manage multiple responsibilities efficiently.
Valuable organizational and problem-solving skills.
Basic knowledge of sales processes and service operations.
Proficiency in MS Excel/Google Sheets for tracking and reporting.
Preferred QualificationsPrior experience in admin, operations, or business development roles.
Experience in service-based or technical support environments.

📌 Business Development Executive Bde Bengaluru
🏢 Hablen Industrial Services Private
📍 Bengaluru