Any weekday between Tue - Thurs of candidate preference will be given as a holiday
Job Overview:
We are looking for a dedicated and well-spoken Telecaller to handle incoming enquiries, assist potential tenants, and support existing residents. The role involves providing accurate information about our PG facilities, managing customer interactions, and ensuring smooth communication through CRM, calls and WhatsApp.
Key Responsibilities:
Answer incoming calls and respond to customer enquiries about room availability, pricing, facilities, and location
Guide potential customers and convert enquiries into bookings
Handle resident complaints and coordinate with the operations team for resolution
Send details, photos, and location via WhatsApp to leads
Maintain regular follow-ups with interested customers to close bookings
Record and update lead details, customer interactions, and complaints
Ensure polite, skilled, and prompt communication at all times
Handle the ladies PG
Requirements:
Valuable communication skills in English, Hindi & Kannada. Other regional languages are a plus.
Basic awareness of South Bangalore location to guide customers
Basic knowledge of WhatsApp and calling etiquette
Ability to handle multiple conversations and follow-ups efficiently
Customer-focused attitude with problem-solving skills
Prior experience in telecalling, customer support, or sales is preferred
📌 Telecalling Executive Bengaluru (India)
🏢 Nomads Pg
📍 India
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