Key Responsibilities:
Interact with Kalki customers via video calls, chats, and messages to understand their fashion preferences and requirements.
Provide personalised product recommendations and styling suggestions to enhance the shopping experience.
Drive online and assisted sales conversions through proactive engagement and exceptional service.
Maintain solid follow-ups with potential customers to close sales.
Collaborate with internal teams (inventory, logistics, etc.) to ensure seamless order execution.
Maintain customer records, queries, and sales updates accurately in the system.
Requirements:
2+ years of experience in digital sales, assisted sales, telesales, or online sales.
Excellent communication and interpersonal skills.
Robust ability to build rapport and deliver a premium customer experience.
Preference for candidates from apparel, jewellery, or premium/luxury fashion background.
Comfortable working in rotational shifts (including weekends).
Customer-centric mindset with a passion for fashion and styling.
Required Experience: 2+ years
Interested candidates can apply with their updated resume.