We’re Hiring || Manager (Mumbai)
Process: Sales & Solutions
Designation - Consulting & Solutioning Manager
Shifts: General Shift (Day)
Working Days: 5 days a week, 2 week offs
Location - Thane (But need to travel to Malad Site - when required)
Education - Graduation (Mandatory)
Experience Required-
Minimum 3+ years of experience in Solutions / Presales role (BPO/ITES industry)
Experience in handling RFP/RFI responses and client presentations
Exposure to solution design, pricing, and deal support is mandatory
Exposure to digital transformation and automation-led solutioning.
Responsibilities:
Solutioning & Proposal Development
Understand client requirements (RFP/RFI/RFQ) and translate them into scalable solutions
Design end-to-end solutions covering process, technology, staffing, pricing, and transition approach
Develop high-quality proposals, presentations, and commercial models
Collaborate with operations, Recruitment, Training, Quality finance, HR, and IT teams for solution inputs.
Presales Support
Partner with Sales/Business Development teams to support deal pursuits
Participate in client calls, workshops, and site visits to gather requirements
Deliver impactful client presentations, solution walk-throughs, and value propositions
Support negotiations and closure of deals
Pricing & Commercials
Have an understanding of various pricing models (FTE-based, transaction-based, hybrid models)
Ensure solution meets client expectations while maintaining profitability
Conduct benchmarking and costing analysis
Market & Industry Insights
Stay updated on BPO trends, emerging technologies (AI, automation, analytics)
Support creation of solution offerings and capability decks
Contribute to thought leadership and differentiation strategies
Transition Support
Work with operations and transition teams to ensure smooth deal handover
Provide inputs to transition planning and solution validation
Key Skills & Competencies:
Robust understanding of BPO/ITES processes
Excellent solutioning and analytical skills
Robust commercial acumen and pricing expertise
Exceptional communication and presentation skills
Ability to manage multiple bids and tight timelines
Stakeholder management and collaboration skills
Knowledge of automation/digital tools (RPA, AI, analytics) is a plus.
Interested candidates can connect with-
Simran Rana (HR) -
Or can share resume on
📌 Manager Mumbai
🏢 TP
📍 Mumbai