We are looking for enthusiastic and customer-focused candidates to join our Voice + Chat Blended Process team. The role involves assisting customers through both voice calls and chat while delivering a high-quality customer experience.

Key Responsibilities
Handle customer queries through voice calls and chat.
Resolve customer concerns professionally and efficiently.
Provide accurate information and maintain a positive customer experience.
Meet quality, productivity, and performance targets.
Document customer interactions accurately in the system.
Follow company policies and standard operating procedures.

Eligibility
Freshers and experienced candidates are welcome.
Undergraduate and Graduate candidates are eligible.
Only male candidates.
Excellent English communication skills (spoken and written).
Solid customer handling and problem-solving skills.
Immediate joiners are preferred.

Shift Timings
3:00 PM – 12:00 AM
4:00 PM – 1:00 AM
5:00 PM – 2:00 AM

Salary & Benefits
Salary: Up to ₹27,000 CTC.
Night shift allowance provided.
Growth opportunities prospects.
Training and supportive work environment.

Note: No cab facility is provided.

📌 Customer Care Executive Gurugram (India)
🏢 Maxicus Kochar Tech
📍 India