We are seeking a compassionate, patient-focused, and well-spoken Telecaller to join our dental clinic. The ideal candidate will be responsible for handling patient calls, scheduling appointments, following up with patients, and ensuring a positive patient experience through excellent communication and coordination.
Key Responsibilities
Handle inbound and outbound calls professionally for many clinical calling purposes.
Schedule, confirm, reschedule, and remind patients about appointments.
Respond to patient queries politely and efficiently.
Maintain accurate patient records and update appointment schedules.
Eligibility Criteria
Gender: Female
Age: 28 years and above (Preferred)
Valuable communication skills in Hindi and English (Mandatory).
Gujarati or Marathi language proficiency will be an added advantage (Optional).
Minimum qualification: 12th Pass or Graduate.
Experience in telecalling, customer service is preferred.
Freshers with excellent communication skills may also apply.
Required Skills
Excellent verbal communication skills.
Pleasant telephone etiquette and a patient-centric approach.
Basic computer knowledge.
Salary
Minimum 15 k negotiable. Plus performance-based incentives.