Project Role Description :Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must have skills :Large Language Models (LLMs)
Good to have skills :NA
Educational Qualification :15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a agile service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with different teams to gather insights and feedback, which will help in enhancing the overall system functionality and user experience. Your role will be pivotal in maintaining the integrity and reliability of the software applications that are essential for business continuity.
Roles & Responsibilities:
Expected to be an SME.
Collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Facilitate knowledge sharing sessions to enhance team capabilities.
Monitor system performance and proactively address potential issues.
Qualified & Technical Skills:
Must To Have Skills:
Proficiency in Large Language Models (LLMs).
Strong understanding of software debugging techniques.
Experience with application performance monitoring tools.
Familiarity with incident management processes.
Ability to analyze and interpret complex data sets.
Additional Information:
The candidate should have minimum 7.5 years of experience in Large Language Models (LLMs).
This position is based at our Indore office.
A 15 years full time education is required.