Technical Support Engineer – (India)

Technical Support Engineer – (India)

05 Aug
|
Sysnet Global Technologies
|
India

05 Aug

Sysnet Global Technologies

India

Job Description:

We are looking for a skilled Azure & Microsoft 365 Administrator to provide Level 2 (L2) support and manage cloud infrastructure and enterprise applications.

Key Responsibilities:

- Administration and management of Microsoft Azure environment
-
Intune administration, including device compliance, policies, and application deployment
-
Azure App Registration and management of API permissions, certificates, and secrets
- Implementation and support of Single Sign-On (SSO) using Azure AD / Entra ID
- Administration of Microsoft 365 services, including:
- Exchange Online
- Microsoft Purview (Compliance & DLP)
- SharePoint Online
- OneDrive for Business
- Microsoft Teams
- Microsoft 365 Security & Compliance
- Provide L2-level troubleshooting for Azure, Intune, and Microsoft 365-related issues




- Handle incident resolution, service requests, and root cause analysis
- Work closely with L1 teams and escalate to Microsoft support when required
- Ensure security best practices and compliance standards are followed

Required Skills & Experience:

- Solid hands-on experience in Azure Administration
- Experience with Microsoft Intune and endpoint management
- Practical & Hands On experience of Azure App Registrations and SSO integrations
- Solid understanding of Microsoft 365 administration
- Experience in L2 troubleshooting and support
- Good documentation and communication skills

📌 Technical Support Engineer – (India)
🏢 Sysnet Global Technologies
📍 India

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