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Explore your next opportunity at a Fortune Global 500 organization. Envision cutting-edge possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary
This position provides a one-to-one customer service experience for UPS Preferred accounts. He/She analyzes and resolves problems, solves tracing and claim inquiries,



and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.

Responsibilities:

- Builds and maintains relationships with related internal functions (i.e., Billing, Delivery Information and Operations).
- Analyzes and resolves Preferred account issues.

Qualifications:

- High school diploma, GED, or International equivalent
- Strong oral and written communication skills
- Strong problem solving skills
- Previous customer service experience - Preferred

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

📌 GBS Preferred Cust Associate (India)
🏢 UPS
📍 India