Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an chance to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description
Performs tasks based on established procedures.
Uses data organizing and coordination skills to support the business and perform technical work.
Requires vocational training, certifications, licensures, or equivalent experience.

General Profile
Developed proficiency within a range of analytical or operational processes.
Completes assignments and facilitates the work of others.
May coordinate assignments beyond work area.
Proposes improvements to processes and methods.
Acts as a lead, coordinating the work of others, but is not a supervisor.
Works autonomously within established procedures.

Functional Knowledge
Developed skills in a range of processes, procedures, and systems.
Acts as a technical expert in some areas.

Business Expertise
Understanding of how best teams integrate and work together to achieve company goals.

Impact
Impacts a team, by example,



through the quality service and information provided.
Proposes enhancements to work procedures and practices to improve efficiency.

Leadership
Serves as a team lead.
Allocates work to team members, as appropriate.
Provides subject matter guidance to junior team members.

Problem Solving
Provides solutions to problems based on existing challenges or procedures.

Interpersonal Skills
Effectively exchanges information and ideas.
Uses tact when working with others.

Responsibility Statements
Manages more complex tasks that are escalated due to issues.
Acts as a domain expert.
Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
Ensures quality and volume is met during shifts.
Coordinates appropriate staffing and interviews candidates.
Collaborates with supervisors on key performance measures set by the client.
Facilitates work allocation.
Tracks/monitors daily and monthly reporting.
Participates in progress improvement without impacting the quality of work.
Communicates with teams and managers to provide work status.
Participates in meetings with internal teams and external clients.
Performs other duties as assigned.
Complies with all policies and standards.

📌 Transaction Processing Associate Iv Kerala (India)
🏢 Conduent
📍 India